Rep / Chalet Host

Responsibilities

• Oversee in-resort finance and administration associated with in-resort sales
• Be responsible for all money collected from guests in resort
• Ensure smooth running of group activities provided
• Set up and run an evening entertainments programme for adult guests and school groups
• Meet and greet guests on arrival at airport
• Organise welcome get-together in resort
• Ensure smooth transfer of clients to and from resort
• Deal with guest's queries and problems
• Provide information on resort amenities
• Drive company vehicles
• Help with other hotel and resort duties as required by the manager
• Liaise with activity provider

In addition to the above the Chalet hosts will also be responsible for:

• Provide a friendly and efficient waiting service to adult guests
• Maintain rooms and public areas of the Chalet to a high standard of cleanliness each day
• Control stock of linen and cleaning equipment, and maintain clean and tidy storage areas
• Oversee restaurant service and maintain high standards of cleanliness in restaurant and service area
• Assist the manager in supervision of domestic staff, maintenance of high standards, and staff training

Minimum requirements

• Honesty and integrity
• No criminal record
• Confident, lively and outgoing
• Diplomatic
• Excellent communication skills
• Flexible
• Smart conventional appearance
• Demonstrate initiative and creativity
• Numerate
• Good conversational French/Spanish and previous experience in a similar role an advantage

Benefits

• Salary paid directly into a UK bank account
• Shared accommodation and board
• Full medical and public liability insurance
• Uniform
• Travel between resort and a designated UK location
• Ski pass

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